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NMP QMS Passes ISO 9001:2008 Surveillance Audit

The National Maritime Polytechnic Quality Management System (NMP QMS) maintains its ISO 9001:2008 Certification after passing the Surveillance Audit conducted by the Anglo Japanese American (AJA) Registrars Limited held on 24 and 25 May 2017, at its main complex at Brgy. Cabalawan, Tacloban City and extension office with address at 2nd Floor E.C.C. Building, 355 Sen. Gil Puyat Ave., Makati City.

Ms. Olivia Eco and Capt. Nicanor Altares, AJA auditors, reviewed the agency’s quality procedures, quality manuals and other systems documentation as against the standards. The areas that were examined include service realization, provision of resources, competence of trainers, systems compliance with regulatory requirements, enrolment and other customer related activities, customer satisfaction and communication, control of trainees’ records, responses to complaints, personnel training, recruitment process, purchasing, management responsibility and internal audit activities.

In the exit meeting, Ms. Eco, the audit team leader, relayed her appreciation on the Agency’s established QMS as well as the monitoring processes in place for its continual improvement. Yet, the audit result raised an observation and a minor non-conformity.

Thirty (30) calendar days is given to submit the plan of action together with the objective evidence in addressing the non-conformance. Nonetheless, the NMP QMS was recommended for continued certification.

“We consider the audit findings as a constructive comment that will continually help improve our processes and services”, said NMP Deputy Executive Director Mayla N. Macadawan.

As an agency that commits to continuous enhancement of seafarers, maintaining ISO Certification of its QMS confirms the agency’s relevance in carrying out its mandate of upgrading the qualifications of Filipino seafarers and providing responsive maritime industry researches. In the interim, preparations are underway for another audit before the end of the year. This is with regards the NMP’s intention to upgrade its existing standards to ISO 9001:2015.

Meanwhile, the NMP continues to upgrade its facilities and provide maritime trainings required pursuant to the STCW as amended in 2010 and other employer required trainings to significantly contribute for the enhanced employability of Filipino seafarers.

For more information of NMP’s maritime training programs please visit the NMP facebook page (\nmptrainingcenter) and website ( where all related information on NMP trainings are available.

By: Ma. Jasmin J. Andrade
Date & Time Posted: 2017-05-30 11:22:26